Shipping Policy

To return your product, you should email us at We will contact you with further instructions.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping Confirmation and Order Tracking

Customers should receive an order confirmation within 24-48 hours. Order tracking will be available once your package has been processed by the shipping facility.

International Shipping

We (Kax Beauté) ship to the following countries:

Albania, Algeria, Argentina, Armenia, Australia, Austria, Bahamas, Belgium, Bermuda, Bolivia, Brazil, British Virgin Islands, Brunei, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia Finland, France, French Guiana, French Polynesia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Kenya, Kuwait, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Martinique, Mauritius, Mexico, Morocco, Namibia, Netherlands, New Caledonia, New Zealand, Nigeria, Norway, Oman, Pakistan, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Réunion, Saudi Arabia, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, U.S. Outlying Islands, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Vatican City, Vietnam

Customs, Duties, Taxes

Kax Beauté is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)


Kax Beauté is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.


If for any reason your we are unable to process and ship your order within 3 to 5 business days from your purchase, we will notify you of the delay via email.

If you have any questions or concerns please contact our support team at